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Service Charge for
Hard Disk Drive (HDD) Repair /
Data Recovery
(2013/3/20 revised)
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| Diagnosis |
Free *Note 1 |
| HDD Repair (basic charge) |
Depends on the level of damage 2,000 yen or more |
| Data Recovery |
2,000 yen / 650MB (for CD-R. a media cost is included.) *Note 2 |
| Delivery & Others |
Actual cost |
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Note 1 |
Diagnosis is free in principle. However, in case that HDD is badly damaged which requires a long time for diagnosis and further detailed investigation is desirable, we have to charge for the detailed investigation after the free initial diagnosis. |
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Note 2 |
Standard storage media for data recovery is CD-R. It is also possible to use DVD-R/+R, DVD-R/+R DL (double layer), BD-R, BD-R DL (double layer) or HDD / USB Memory as storage media, if required.
| CD-R (a media cost is included) ------------ |
2,000 yen / 650MB |
| DVD-R/+R (a media cost is included) ----- |
8,000 yen / 4.4GB |
DVD-R/+R DL (double layer)
(a media cost is included) -------------------- |
12,000 yen / 8.2GB |
| BD-R (a media cost is included) ------------ |
20,000 yen / 23GB |
BD-R DL (double layer)
(a media cost is included) -------------------- |
25,000 yen / 47GB |
HDD / USB Memory
(a media cost is NOT included)-------------- |
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| - 10GB |
12,000 yen |
| over 10GB - 100GB |
2,000 yen / 10GB |
| over 100GB |
2,000 yen / 100GB |
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In case that data recovery requires a lot of time due to severe damage of the HDD, extra charge may be required (+ 10 % or more).
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